Effective Date: 14 August 2025
1. Introduction
Convert Digital (“we”, “us”, “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.
2. Who We Are
Convert Digital
11 Old Steine, Brighton, East Sussex, BN1 1EJ, United Kingdom
Email: info@convertdigital.co.uk
Phone: 07907 674084
3. Information We Collect
We may collect:
- Directly provided data: Name, email, phone number, company, website, and query details when you fill our contact form or request a free SEO review.
- Automatically collected data: IP address, browser type, device information, browsing patterns, cookies, and analytics data.
4. Purpose & Legal Basis
We process your data for:
- Communication & Contact (e.g., responding to inquiries): Legitimate Interest
- Delivering Services (e.g., SEO review, marketing): Contractual Necessity
- Website improvement & analytics: Legitimate Interest
- Marketing communications (e.g., newsletters): Consent, if obtained
5. Cookies & Similar Technologies
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
6. Information Sharing & Third Parties
We may share your data with:
- Service providers (e.g., email platforms, analytics tools) acting as data processors
- Regulatory bodies if legally required
All processors are contractually obligated to implement appropriate data protection measures.
7. Data Retention
We retain personal data only as long as necessary to fulfill its purpose or comply with legal obligations. Retention durations vary by data type and purpose.
8. Your Rights
Under UK GDPR, you have the right to:
- Access – request what data we hold
- Rectification – correct inaccuracies
- Erasure (“right to be forgotten”)
- Restriction – limit processing
- Object – especially for marketing or profiling
- Data Portability – receive your data in a structured format
- Withdraw Consent – when processing is consent-based
To exercise any of these rights, contact us at info@convertdigital.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Data Security
We implement appropriate technical and organizational measures (e.g., access controls, encryption) to protect personal data against unauthorized access, loss, or breach.
10. Transfer of Data
We do not transfer personal data outside the UK or EEA unless there are adequate safeguards in place.
11. Children’s Privacy
Our services are not directed at children under 16. If you believe we have collected data from a child, please contact us to have it removed.
12. Changes to This Policy
We may update this Policy to reflect changes in our practices or legal requirements. We will post the new version and update the “Effective Date” accordingly.